Agreement between User and soapygoatskincare.com
Soapygoatskincare.com (the “Site”) is a website comprised of various web pages operated by The Farm Experience LLC, DBA Soapy Goat Skincare (“SGS”) which is a Limited Liability Company organized in, located in, and governed by the State of Florida.
The use of this site constitutes your acceptance and agreement without modification to all terms and conditions (the “Terms”) set forth herein. Please read these terms carefully, and keep a copy of them for your reference.
soapygoatskincare.com is an E-Commerce Site.
SGS sells various products for sale such as goat milk soap (various scents), goat milk candles (various scents), clothing & accessories.
Visiting soapygoatskincare.com or sending emails to SGS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SGS is not responsible for third party access to your account that results from theft or misappropriation of your account. SGS and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.
Children Under Thirteen
SGS does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use soapygoatskincare.com only with permission of a parent or guardian.
We accept the following forms of payment Visa, Mastercard, American Express, Discover, Diners Club and JCB.
Placing an order will require the following:
- Credit Card Number
- Expiration Date
- CVC Code
- Check box agreeing with the website Terms and Conditions
SGS uses USPS to ship products to domestic (United States) and international customers.
Orders are typically packaged and shipped within 1-2 business days.
It is your responsibility to track your package. If the tracking information indicates that your package was delivered but you have not received it, you must first contact your local Post Office. If they are unable to locate your package please contact us within 3 business days of your package being marked as delivered.
- Orders of 1-4 bars of soap ship via First Class in a 6” X 9” padded envelope. First class deliveries take an estimated 1-3 days to arrive.
- Orders of 5 or more bars of soap and candles ship via Priority Mail in various sized shipping boxes. Priority mail deliveries takes an estimated 1-3 days to arrive.
- International orders under 4 lbs are shipped via First Class Package International. Delivery typically takes about 1 week to most countries. International Deliveries can be delayed due to may reasons including customs, duties and inspections. For that reason, shipments can take as long as 4 weeks.
- International Customers are responsible for all duties, custom fee, and other charges associated with international shipping.
We offer local pickup in Palmetto Florida. If you select local pickup at checkout will receive an email when your order is ready for pickup.
Typically purchases made by 3:00PM Monday-Thursday will be available for pickup the next business day. Purchases made on Fridays-Sunday will be available for pickup on Tuesdays.
Delivery Confirmation Policy
Given that the security of the package after delivery is beyond the control of SGS, the user/cardholder agrees to accept the delivery confirmation provided by the carrier as sufficient proof of delivery to the shipping address on the order.
All custom, bulk, or clearance sales are final and no refunds will be offered.
If you receive a defective or incorrect product, please contact SGS within 7 days of receiving your item the issue may be corrected.
If you are not sure you like a scent please purchase the smallest size available. Products may not be returned based on scent preference.
Returns will be handled on a case by case basis. If you receive approval for your return using the process outlined below, you must ship the unused product within 14 days from the date that the product was originally shipped to you in order to obtain a PRODUCT refund (no refunds are provided for shipping costs).
Return Process & Terms
The following process and terms apply to, and govern all returns for purchases made on the site. Your return must be approved and postmarked 14 days from the date that the product was originally shipped (Postmarked) to you.
- Contact company at firstname.lastname@example.org or (941) 225-4011 and state the valid reason you will be returning the product.
- After receiving approval, Package your product and include the following inside the package.
-Your full name
-Reason for your return
-Requested action to be taken (e.g. PRODUCT refund or exchange)
- Mail package to the following address:
Soapy Goat Skincare
1814 53rd St E
Palmetto, FL 34221.
- Refunds will be issued to the same credit card that was charged when ordering the product.
– Shipping charges and return shipping charges are not refundable in any case.
– Initial shipping cost may be deducted from refund amount if after the return, free shipping requirements were not met.
SGS is not responsible for missing or stolen items. SGS recommends all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.
After the shipping department receives your return, it requires approximately 1-3 business days to process your return.
Links to other Sites
soapygoatskincare.com may contain links to other websites (“Linked Sites”). The Linked Sites may not be under the control of SGS and SGS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SGS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SGS of the site or any association with its operators unless otherwise stated.
Third Part Sites and Services
Certain services made available via soapygoatskincare.com are delivered by third party sites and organizations. By using functionality of the site or purchasing any product or service originating from the soapygoatskincare.com domain, you hereby acknowledge and consent that SGS may share such information and data with any third party with whom SGS has a contractual relationship to provide the requested product, service or functionality on behalf of soapygoatskincare.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of SGS or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SGS content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SGS and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SGS or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your SGS account to third party accounts. By connecting your SGS account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by SGS from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the SGS Content accessed through soapygoatskincare.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless SGS, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SGS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SGS in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and SGS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE FARM EXPERIENCE LLC, DBA SOAPY GOAT SKINCARE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
THE FARM EXPERIENCE LLC, DBA SOAPY GOAT SKINCARE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, AND/OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE FARM EXPERIENCE LLC, DBA SOAPY GOAT SKINCARE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SGS reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and SGS as a result of this agreement or use of the Site. SGS’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SGS’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SGS with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SGS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SGS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
SGS reserves the right, in its sole discretion, to change the Terms under which soapygoatskincare.com is offered. The most current version of the Terms will supersede all previous versions. SGS encourages you to regularly review the Terms to stay informed of our updates.
SGS welcomes your questions or comments regarding the Terms:
The Farm Experience LLC, DBA Soapy Goat Skincare
1814 53rd Street East
Palmetto, Florida 34221
Effective as of November 20, 2020